frequently asked questions
Is it possible for students to take subjects at more than one level?
Yes. Students can take subjects at the level most suited to their ability and previous studies. For example, International Students may be capable of doing Mathematics at a level ahead of their other subjects as Mathematics is less language based than most other subjects.

Is ESOL tuition included in the tuition fee?
Yes, there is no further payment required for ESOL tuition.

Can International Students take music lessons?
Yes, a number of our International Students are members of one of our many music groups. Individual tuition is available at a small cost.

Do International Students have the opportunity to play sport at school?
Yes, many of our International Students are members of College sports teams. Students find that playing sports is a good way of getting to know local students and involving themselves in a wider range of activities.

Is it compulsory for International Students to have Medical Insurance?
Yes, for the protection of the students we insist on Medical Insurance cover for all International Students. We can arrange coverage with Unicare, a reputable company used by many International Students.

Can Student Visas in New Zealand be extended for a second or subsequent year?
Yes, we can assist International Students who need to extend their Visa for further study at Birkenhead College. This is a straightforward process that can be completed in Auckland. See 'Visa Information'.

Will I be well looked after in my homestay family?
Yes, Homestay families take excellent care of the International Students who live with them. See 'Homestay Accommodation' for the service offered.

Grievance Procedures
Students who have concerns about any aspect of their education should immediately speak to their dean (if the problem is concerned with their subjects or progress at school) or the International Student Manager (if it is a general problem).

If the problem is not resolved at this stage, the student should discuss the concern with the Director of International Students. The final decision will normally be made at this stage. If the student is still unable to accept this decision, an appeal in writing to the Principal may be made.

International Students who are not satisfied by the service they receive from Birkenhead College are able to contact the independent International Education Appeal Authority, who will recommend action that must be binding on the student and on Birkenhead College.